Terms & Conditions

Terms & Conditions - Bedeluna

1. About Us

These Terms & Conditions apply to all purchases made through our website. By placing an order you agree to the terms outlined on this page.

2. Use of Website

By using this website you agree not to misuse the site, copy content, or use the website for unlawful activities.

3. Product Information

We try to ensure all product descriptions, sizes, and images are accurate. However colours may appear slightly different depending on screen settings.

Images are for illustration purposes.
Dimensions are approximate.
Fabric colours may vary slightly.

4. Orders

When you place an order you are making an offer to purchase products from us. Your order becomes confirmed when you receive an order confirmation email.

5. Prices & Payment

All prices are displayed in GBP (£).
Prices include VAT where applicable.
Payment must be completed before dispatch.

6. Delivery

We deliver across the United Kingdom. Delivery times shown on the website are estimates and may vary depending on stock availability.

Standard delivery is to your front door.
Assembly services may be available for selected products.
Customers must ensure safe access for delivery.

7. Cancellations & Returns

Customers have the right to cancel their order within 14 days of receiving their goods in accordance with UK consumer laws.

Items must be returned unused and in original packaging.
Return shipping costs may apply.
Refunds are issued once the returned item is received and inspected.

8. Faulty or Damaged Products

If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos and your order number.

We may offer repair, replacement parts, replacement product, or a refund depending on the issue.

9. Warranty

Our bed frames include a warranty covering manufacturing defects. The warranty does not cover normal wear and tear, misuse, or accidental damage.

10. Intellectual Property

All website content including text, images, logos, and designs are the property of Your Bed Store Ltd and may not be copied or reproduced without permission.